Learning Remotely

Student Resource Guide

Updated September 27, 2021

Getting Tech Ready

Confirm you have reliable access to the internet with your devices.

  • If you can’t access a computer or don’t have reliable internet access, submit a ticket through the COM ServiceDesk.
  • Reduced Cost or Free Internet Access
    If you need reduced-cost or free internet access, there are multiple organizations that are providing support. We encourage you to research each option to find the best fit for you.
  • Xfinity WiFi Public Hotspots
    All Xfinity WiFi Public Hotspots are now open to everyone on the Xfinitywifi SSID. Public hotspots can be found in small/medium businesses and outdoors in commercial areas. For more information on available public hotspots visit the Xfinity WiFi website.

Confirm you can log in to the MyCOM Portal.

Access Canvas through the MyCOM Portal.

  1. Log in to MyCOM
  2. On the left navigation, under the heading Quick Links - Applications, click on the Canvas link.

Download the Canvas and Zoom apps on your mobile devices to access course materials on the go and receive critical announcements from your instructors.

Learning Remotely

Student ConferZoom/Zoom Support

Zoom phone numbers are not toll-free when calling from a landline. If calling from a cell phone or you use your computer audio you will not incur additional charges. However, data charges may apply depending on your data plan.

Student Canvas Support

Wi-Fi Lab

Students taking hybrid classes on campus may use the Wi-Fi Lab at the Kentfield Campus.

Hours: 9 am - 4 pm
Days: Monday - Thursday
Location: Portable Village 4

Kentfield Campus Map

COVID-19 Updates and Communications for Students